Terms of Use
Last updated: June 18, 2025
The Website Owner, including subsidiaries and affiliates ("pujariji.com" or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.
Services
The rituals (such as Pooja, Prasad, Abhishekam, etc.) are performed at the location requested by you by representatives assigned by Pujariji.com, either before or after the payment of the required fee (wherever applicable).
The charges mentioned include the cost of materials required for the Pooja, fees paid to our representative for performing the rituals, and other charges such as taxes, etc.
Intellectual Property Rights
- All content, graphics, logos, and trademarks on Pujariji.com are the exclusive property of Pujariji.com.
- Users are prohibited from copying, reproducing, or redistributing any content without prior written permission from Pujariji.com.
Payment Terms
Payment Methods:
- Virtual payment wallet
- Online payment via debit/credit card
- Internet banking
- Other methods adopted by Pujariji.com from time to time
Currency:
All payments for Puja Services must be made in Indian Rupees (INR).
Payment Responsibility:
Pujariji.com is not responsible for any direct or indirect loss or damage caused by:
- Lack of authorization for any transaction.
- Exceeding the pre-determined limit agreed upon between you and your bank.
- Any payment-related issues arising from the transaction.
- Rejection of the transaction for any other reason.
Security:
- Do not share card details, login credentials, or any personal information with employees, officials, or third parties.
- Card information provided on the website/app is secure and protected.
Refund Policy
General Refunds:
- No refunds are issued once a session is booked and/or completed.
- Refunds will be processed for cancellations made 2 days or more before the scheduled Puja event.
- No refunds will be provided for cancellations made within 2 days (48 hours) of the event or on the day of the event during the muhurta time due to reasons from the devotee's side.
Request Process:
- Notice of cancellation must be sent via email to info@pujariji.com.
- An acknowledgment of the cancellation will be sent within 2 working days.
- Refunds will be processed within 12 working days, subject to the Refund Policy.
Disclaimer of Warranties
- Puja services provided by Pujariji.com and/or the temple may be cancelled or rescheduled by the religious institution.
- Events beyond the reasonable control of Sanatan Astro (e.g., natural disasters, pandemics, government orders) may affect the services.
- Pujariji.com will not be liable for any loss, damage, or injury suffered in such cases.